Any Product delivered to our shop for repair that is wet and or dirty may be rejected. Otherwise, in order to proceed with the repairs, we will need to clean and dry the inflatable for which a fee will be charged.
Receiving Inflatables or products with multiple repairs that are not marked out will have to be blown up and inspected. A fee will be charged for inspection of the product or inflatable.
All repairs must be picked up within 24hrs of completion or on scheduled pickup date. Otherwise, a storage fee will be charged per day.
Payment is Due upon Completion. After 30 days of non-payment, an administrative fee will be applied to the invoice. (admin fee $35)
After 90 days of non-payment, the account is sent to our "accounts processing department".
Onsite Service: All Sewing Customs will only travel onsite for TSSA or ADMI inspections.